FAQ

THE MOST COMMON QUESTIONS

How can I contact you?

We’d love to hear from you! You can email us anytime at danialedd@gmail.com, or use the contact form on our Contact Us page. We typically respond within 24–48 hours.
Do you offer custom or personalized orders?

Yes! We love creating meaningful, personalized pieces. If you have a special design or stone in mind, please reach out to us at danialedd@gmail.com and we’ll be happy to discuss your custom order.
What makes The Body Candy Co. jewelry unique?

All of our pieces are handcrafted with love and intention using high-quality semi-precious stones, crystals, and natural materials. Each design is one-of-a-kind or part of a limited batch, ensuring that your jewelry is as unique as you are.
Do you offer wholesale or bulk orders?

Yes, we offer wholesale partnerships and custom bulk orders for boutiques, gift shops, or events. Please email us at danialedd@gmail.com with your business details for more information.
Do you ship internationally?

Yes, we ship worldwide! Shipping rates are calculated at checkout based on your location. International delivery may take 7–21 business days, and customs duties may apply.
How long will it take to receive my order?

Most orders ship within 2–4 business days. Delivery times depend on your shipping method and location. Domestic orders typically arrive within 3–7 business days. For more details, visit our Shipping Policy.
What materials do you use?

We use a variety of materials including semi-precious stones, crystals, glass, leather, wood, sterling silver, and Swarovski pearls. Each product listing includes details on the specific materials used.
What is your return policy?

We accept returns and exchanges within 14 days of delivery. Items must be unworn and in their original packaging. Custom or personalized items are final sale. Please refer to our Return Policy for full details.
How do I care for my jewelry?

To ensure longevity, we recommend storing your jewelry in a dry, cool place, away from moisture and chemicals. Wipe gently with a soft cloth after each wear. For more info, download our Jewelry Care Guide.
What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. Buy now, pay later options (e.g. Afterpay, Klarna) may also be available at checkout.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.